MetroRiders.Org

From The Post:

The new company hired by Metro to run MetroAccess, the curb-to-curb service that transports thousands of disabled passengers throughout the region, is easing into service this week, but the results have been chaotic and even dangerous.

A blind lung transplant patient was stranded by MetroAccess at work four nights in a row this week; sympathetic co-workers drove her home. A Maryland man in a wheelchair waited at a Giant supermarket for four hours and called Metro 24 times before a MetroAccess ride finally appeared Wednesday. And on Thursday, a physician said three patients had trouble getting to or leaving his D.C. dialysis clinic because of mistakes by MetroAccess.

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http://www.washingtonpost.com/wp-dyn/content/article/2006/01 /13/AR2006011301953.html

An economic incentive to provide lousy service, if you ask me.

Doc